Privacy Policy

We take your privacy very seriously. Bond was created to allow members to find exciting people and opportunities around the world. We appreciate the trust you place in us when you create an account with us and let us share it with others in our network. Protecting your privacy, especially when it comes to data collection and SMS/MMS messaging, is critical to maintaining that trust.

This Privacy Policy explains the steps we take to protect your privacy at every stage of data collection and processing. If you have any questions, you can contact us anytime at contact@bondclubnyc.com.

What does this Privacy Policy apply to?

This Privacy Policy applies to websites, apps, events, and other services operated by Bond (“Services”), including SMS/MMS messages sent to users who opt-in to receive them. Some of our Services may require unique privacy policies, in which case that unique policy applies in place of this Privacy Policy.

What information do we collect?

We collect information that is necessary to help you develop meaningful connections with other members on Bond, such as profile details, types of members you would like to meet, and contact information for SMS/MMS communications. Below, we explain more about each category.

Information You Give Us

When you create an account, you provide us with your login credentials and basic details, such as gender and date of birth. You may also provide additional information for your profile, such as interests, lifestyle, photos, and videos. When you subscribe to paid services, you provide payment information. If you participate in surveys or events, we collect that information as well.

Information Collected When You Use Our Services

  • Usage Information: We collect information about your activity on our Services, such as login times, searches, clicks, and the features you use.

  • Device Information: We collect information about the device you use to access our Services, such as IP address, browser type, and time zone.

  • Other Information with Your Consent: With your consent, we may collect your precise geolocation, photos, and videos when you allow us access to those features.

Information Received from Third Parties

  • Other Members: Other members may provide information about you if they contact us regarding your activity on the platform.

  • Social Media: You may use your social media login to create and log into your Bond account, sharing certain information with us in the process.

  • Partners: We may receive information from partners that help us with advertising or other services.

How do we use cookies?

We and our partners use cookies and similar technologies to recognize you and/or your device(s). You can control the use of cookies via your browser settings.

How do we use your information?

We primarily use your information to deliver and improve our services, including personalized matchmaking, customer support, and communication (such as SMS/MMS messaging). More details are provided below.

To Administer Your Account and Provide Our Services:

  • Create and manage your account.

  • Provide customer support and respond to your requests.

  • Complete your transactions.

  • Communicate with you about our services, including billing and account management.

To Help You Connect with Other Members:

  • Analyze your profile and preferences to recommend meaningful connections.

  • Show your profile to other members and suggest matches for you.

To Serve You Relevant Offers and Ads:

  • Administer contests, discounts, or other offers.

  • Communicate via email, phone, or SMS about products or services we think may interest you.

To Improve Our Services and Develop New Ones:

  • Conduct research and analysis of user behavior to improve our features and services.

  • Develop new features and services based on user feedback and behavior.

To Prevent Fraud or Other Unauthorized Activities:

  • Monitor for suspicious behavior and take steps to prevent illegal activities.

  • Retain data related to fraudulent activities for future prevention.

To Ensure Legal Compliance:

  • Comply with legal requirements.

  • Assist law enforcement as needed.

  • Enforce or exercise our legal rights.

SMS/MMS Messaging Consent and Communications

We use SMS/MMS messaging to communicate with users who have explicitly opted in. Below are the details on how we collect and use your information for messaging.

How We Collect Consent for SMS/MMS Messages:

  • Online Opt-In: During registration on our website, you provide your phone number and must check a box agreeing to receive text messages from Bond. This opt-in process clearly explains the types of messages you will receive, and you are provided with a link to this Privacy Policy, which details how your information will be used.

  • Verbal Consent: When you attend Bond-hosted events or personal consultations, we may obtain verbal consent for sending SMS/MMS messages. During these interactions, we explain the purpose of the messages and inform you of your right to opt-out at any time by replying STOP. We also inform you that message and data rates may apply, and the frequency of messages may vary based on your engagement with our services.

  • Text-to-Join: You may opt-in by texting a keyword (e.g., "START") to our designated number. Upon receiving the keyword, you will receive a confirmation message, and we will provide a link to this Privacy Policy explaining the opt-out process.

Types of SMS/MMS Messages We Send:

  • New Match Notifications: Alerts about potential matches based on your preferences.

  • Event Invitations: Notifications about upcoming Bond-hosted events.

  • Special Offers: Exclusive discounts and promotions available to members.

  • Account Updates: Information related to your account status or membership.

How to Opt-Out of SMS/MMS Messages:

You may opt-out of receiving messages at any time by replying STOP to any text message we send. You will receive a confirmation that you have been unsubscribed. If you need assistance, you can reply HELP at any time. Message and data rates may apply based on your mobile carrier.

How do we protect your information?

We take steps to protect your personal information from unauthorized access, use, and disclosure. Specifically, all phone numbers collected for SMS/MMS communications are securely stored, and only authorized personnel have access to this information for legitimate business purposes. We do not sell or share your phone number with third parties for marketing purposes.

How long do we retain your information?

We retain your personal information, including phone numbers, for as long as necessary to provide our services and for compliance with legal obligations. If you opt-out of SMS/MMS communications, we will cease using your phone number for messaging, but may retain the number for audit and compliance purposes.

Sharing Information with Others

We share information with service providers, partners, and legal authorities as necessary to provide and protect our services. We also share limited information with other members through the platform to facilitate connections. We do not sell your information to third parties.

Your Rights and Choices

You can access, correct, or delete your personal information at any time by contacting us through [Contact Page Link]. You can also opt-out of SMS/MMS communications at any time by replying STOP to any message.

How do we protect minors?

Our services are restricted to individuals 18 years of age or older. We do not knowingly collect personal information from minors. If you suspect someone under 18 is using our services, please contact us immediately.

Changes to This Policy

We will notify you before any material changes to this Privacy Policy take effect, giving you time to review and understand the changes.